<About refunds>
■If the product is defective or defective after your order has been confirmed, we will accept returns or exchanges at our expense. Please contact us by phone or email within 2 days after receiving the product.
<Order cancellation>
■Due to the nature of the product, we cannot accept cancellations after the order is confirmed.
<Change of delivery address>
■Please contact the Shinkido Support Center at least 3 days before the confirmed shipping date.
■If it is after 12:00 PM on the third business day, we will not be able to accept any changes, including changes.
<Input error in delivery address>
■We may not be able to deliver the item on the specified date.
■We cannot accept cancellations due to the above reasons.
■If you wish to have the item reshipped, we will respond after confirming your order again.
Shinkido Co., Ltd. 509-9131
1-15 Sendanbayashi, Nakatsugawa City, Gifu Prefecture
TEL: 0120-65-2809 (Weekdays 10:00-17:00)
Email: info@shinkinedo.com
