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store information

Store name
Sales company name
Shinkido Co., Ltd.
Sales manager name
Mihoko Taguchi (Representative Director and President)

〒508-0043 Shinkinedo Group Complex, 1-43 Yahatacho, Nakatsugawa City, Gifu Prefecture

telephone number
0120-65-2809 (Weekdays 10:00 to 17:00)
FAX number
email address
Homepage URL

<About product sales>
■Product delivery time
Items will normally be delivered within 5 business days after receiving payment.
*Subject to change depending on product stock status, etc.
<Handling of defective products>
We take every possible measure to ensure the quality of all our products, but if you are experiencing any inconvenience due to damage or defects during shipping, please feel free to let us know.

Shinkido Co., Ltd.
Shinkinedo Group Complex, 1-43 Yahatacho, Nakatsugawa City, Gifu Prefecture
TEL: 0120-65-2809
Mail:info@ chetna.jp
<Payment method and payment period>
You can use the following payment methods.
Please see our Shipping and Payment Methods page for more information.

・Credit cards: VISA, MASTER, DC, and JCB are accepted.
We will ship the product immediately after placing your order.
■Required charges other than product price
・Consumption tax (8%)
・Shipping charges (For details, please see the page about shipping charges and payment methods.)
・If you select NP deferred payment as your payment method, a fee of 220 yen will be charged.
■Application expiration date
If payment is not confirmed within 30 days from the date of order, we will cancel your order.
■About inquiries ・Customer-only toll-free number: 0120-65-2809 (Weekdays business hours 10:00-17:00)
・The toll-free number line may be busy. In that case, please call 0573-65-2809 (weekday business hours 10:00-17:00).

■Request For inquiries, please call the toll-free number at Shinkido Head Office (Customer Support Center). Inquiries and orders made to physical stores may not be accepted or delivery may be delayed.
[Shinkido Head Office]
Shinkinedo Group Complex, 1-43 Yahatacho, Nakatsugawa City, Gifu Prefecture
Phone: 0120-65-2809 (Weekdays business hours 10:00-17:00)
FAX: 0573-65-7624 (24 hours reception)
Email: info@chetna.jp (Reply on the same day or next business day)
About delivery notes and receipts
Please note that in order to prevent global warming and conserve resources as part of our efforts to achieve SDGs , we do not include delivery notes or receipts. If you are interested, please let us know by email.