User Guide

<Order cancellation>
■As a general rule, we cannot accept cancellations after the order has been confirmed.

<Change of delivery address>
■Please contact the Shinkido Support Center at least 3 days before the confirmed shipping date.
■If it is after 12:00 PM on the third business day, we will not be able to accept any changes, including changes.

<Input error in delivery address>
■We may not be able to deliver the item on the specified date.
■We cannot accept cancellations due to the above reasons.
■If you wish to have the item reshipped, we will respond after confirming your order again.

<About returns and exchanges>
■If the product is defective or defective due to our company's causes, we will accept returns or exchanges at our expense. Please contact us by phone or email within 2 days after receiving the product.

Shinkido Co., Ltd. respects the privacy of our customers, considers the protection of customers' personal information to be a social responsibility, complies with laws and regulations regarding the protection of personal information, and strictly manages the handling of personal information. I'm here.

Shinkido Co., Ltd.
1-15 Sendanbayashi, Nakatsugawa City, Gifu Prefecture
TEL: 0120-65-2809 (Weekdays 10:00-17:00)